Refund policy

Returns:

Several items are not returnable under any circumstances. They are marked on the product description page.

You may return non-defective items within 15 days of purchase.

All returns must contact our customer service team through email matboardcenter@gmail.com. We will not issue refunds nor replacements for any returns that did not contact us directly, no exceptions.

Customers have 15 days to return non-defective items upon receiving their purchase. After 15 days we will charge a 10% restocking fee. There will be no returns of non-defective products and/or refunds after 21 days. Any customer returning items totaling over $300.00 will be charged a 25% restocking fee. 

If the item is purchased as a free shipping item, we will deduct the actual shipping charges we paid from the total. If you paid the shipping for your items, then you will not receive the shipping refund.