"The kit is enclosed in our Archival Document Case- the standard in archival storage. The letter sized flip-top document case provides easy access to your important documents, photos, and other valued items, while providing protection from dust and light.
It is constructed from blue/gray acid-free, buffered board with a white liner. Metal edge, adhesive-free corners provide stacking strength and nylon pull string aids in removal from shelving.
Included in the kit: 12 Archival File Folders (Letter Sized) made from acid and lignin free 10 pt. folder stock in light tan for exceptional strength and endurance 10 Photo/Art Bags, 8.5” x 11” for crystal-clear, re-sealable archival storage and protection from dirt, dust, and fingerprints 1 pair of Cotton Gloves Genuine Bone Folder for folding and creasing pH Testing Pen to identify and separate acidic materials and avoid off-gassing."
Shipping:
Items in stock are shipped in 2 business days (Monday through Friday, excluding holidays).
No Shipments Will Be Processed For The Following Holidays:
New Year's Eve and New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving and Day After
Christmas Eve and Christmas
Package Inspection: Please check your order carefully upon delivery. If we sent you a wrong item(s) or missing, please email us at matboardcenter@gmail.com within 7 days.
We ship orders via FedEx, and USPS.
Missing Items: If there is a missing item from your order, we will send out replacements on the same day except on holidays. We will ship it out using the same method we used to send out in the first place. For example, we would ship a missing item using USPS Priority Mail if the package was originally sent using the same service.
We ship out most orders on the same day if the order has been placed before 1:00 PM Pacific Time. However, in the case in which your order can not be shipped within 2 business days, we will contact you by email to inform you of your expected shipping date. If the expected shipping date is not satisfactory with you, you may cancel your order with no obligation.
Damaged Items: If your order was received damaged, please take a picture of the item and send it to matboardcenter@gmail.com within 14 days. Any complaints after 14 days, will be dismissed. Please check your order upon delivery.
If you contact us within 14 days, we will offer an option of replacement or partial refund or store credit.
Tracking Your Shipment
Once you have received confirmation of your shipment, you may track its delivery status at:
Returns:Several items are not returnable under any circumstances. They are marked on the product description page. You may return non-defective items within 15 days of purchase. All returns must contact our customer service team through email matboardcenter@gmail.com. We will not issue refunds nor replacements for any returns that did not contact us directly, no exceptions.
Customers have 15 days to return non-defective items upon receiving their purchase. After 15 days we will charge a 10% restocking fee. There will be no returns of non-defective products and/or refunds after 21 days. Any customer returning items totaling over $300.00 will be charged a 25% restocking fee.
If the item is purchased as a free shipping item, we will deduct the actual shipping charges we paid from the total. If you paid the shipping for your items, then you will not receive the shipping refund.
No custom cut items are returnable for any reason, as they are made to order.
We are not responsible for any returns lost by the shipping courier; it is your responsibility to ensure and track the pages.
MAT BOARD CENTER
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